Join us at SEACOM

The successful candidate will report to the Principal Product Lead, and will be responsible for, inter alia, the following

Product Development and Planning:

• Provide input into a Five Year plan of Revenue, revenue driven OPEX and CAPEX
• Developing relationships and capabilities with 3rd party suppliers across SEACOM market territories as required to support assigned products.
• Provide input and manage a product roadmap:
  • Manage a pipeline of Product Initiatives for new products, product enhancements, new territories, new PoP’s, or cost reduction. This includes the development of business cases with stakeholders that leads to a decision
  • Manage the implementation of Product Initiatives, including managing dependencies and managing stakeholders to RFS
  • Launch Product Initiatives with pricing readiness, margin analysis, approved T&C’s, training of sales, readiness of support functions, sales collateral, sales incentives, and sales targets

Product Management:

• Review and assess product performance:
  • Market:  Through analysis of individual territories, define targeted segments and related tactics, which include a differentiated value proposition matched to a suitable product.
  • Product Features: Advising on relevant feature enhancements
  • Pricing: Establishing SEACOM price points and tracking movement in the market
  • Costing: Managing costing structures
  • Margin: Responsible entirely for product margins. Tracking and reporting of the margin on products, and the overall success based budget.
• Enable the sales team through:
  • Providing market insight. Specific guidance on what to sell to whom and why
  • Providing competitive insight and response tactics
  • Providing the necessary tools including the pricing tool, marketing collateral and proposal templates as well as assisting in generating business requirements for systems.
  • Training on the product portfolio, pricing and tools available to sales
  • Developing campaigns through collaboration with marketing to generate sales leads
  • Own and manage the Lead to Cash process
• Enable the various SEACOM functions to support the products:
  • Provide product & service descriptions and sales contract documentation.
  • Provide training on the product portfolio
  • Work with stakeholders to ensure that they maintain processes and internal product support documentation for Fulfilment, Assurance and Billing
• Assist management to make decisions on non-standard bids though the production of business cases

Strategic Initiatives

• Identify and assess projects that could lead to market growth
• Identify and assess projects that could reduce cost of products

Generally do all such things which, although not specifically referred to herein, are necessary and/or required for the due, proper and efficient rendering of the services for the purposes contemplated by this role

EDUCATION:

• Bachelor's degree in Business, Telecommunications, Computer Science, Engineering, or related field.
• Relevant certifications in wireless or satellite technologies (e.g., RF engineering, satellite network design, PMP) are a plus.

SKILLS, KNOWLEDGE & EXPERIENCE:

• 3 - 5 years' experience in product management within the telecoms, satellite, or wireless connectivity sector.
• Proven track record of managing end-to-end product lifecycles from concept to market delivery.
• Experience engaging with enterprise, carrier, or government customers, particularly in remote, rural, or underserved market segments.
• Background in collaborating with network engineering, operations, and commercial teams.
• Achievement and customer oriented.
• Independent, creative and with drive.
• Team player.

​REQUIRED KEY COMPETENCIES/ATTRIBUTES:

• Excellent interpersonal and communication, both written and verbal, skills.
• Excellent project management and cross functional team leadership skills.
• Excellent knowledge of the telecoms industry in Africa, including operators in the value chain, and the key executives
• Extensive knowledge of the Telecoms Market and Products
• Extensive knowledge of related technology
• Strong digital tooling skillsets (Word, Excel, PowerPoint, Visio)
• Ability to identify opportunities, interpret market structures, and to synthesize information into a meaningful customer value proposition
• Commercially driven
• Highly developed communication Skills
• Ability to effect and drive change initiatives
• Ability to train, develop and inspire people and teams
• Pro-active and takes initiative
• Attains results
• Achievement and customer oriented
• Ability to work Independently when required
• Innovative and driven
• Ability to effectively collaborate and team with others

Interested people should please submit an updated and condensed CV by clicking Apply Now.